Customer Service


For the safety of our customers and employees we have made changes to our business hours and will call orders:

Effective immediately our office will not be open on Saturdays until further notice. This is for phone and will call orders. You can still order 24 hours a day on our website at

Will Call Orders:
Will call orders must be called in by phone in advance. Please allow a 2-hour pickup time after your order is placed. Orders placed after 2:00 pm will be ready the following morning. Friday orders after 2:00 pm will be ready Monday.

Everyone's safety is very important to us. Thank you for understanding during this time.

For assistance with general questions or assistance with navigating our website, contact our Customer Service Department.

E-mail Support:

Question about a product or sales question:

Question about your order:

General Inquiry:

Phone Support:

Phone: 800-382-1200
Sales: 847-628-8351
Customer Service: 800-356-5778
General: 847-462-9243
FAX: 847-462-9247

Phone Hours:
Monday - Friday 7:30 AM - 6:00 PM
Saturday: Closed
Sunday: Closed

Will Call Hours:
Monday - Friday 9:30 AM - 3:30 PM
Saturday: Closed
Sunday: Closed

Online Catalog:

Click here to view the latest edition of our catalog.

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Shipping & Handling:

Learn about available carriers, and tracking your order.

Shipping Policy
Track Your Order Online

Terms & Conditions:

Find out everything you need to know about returning a product, and our Lowest Price Guarantee.

Terms & Conditions

Site Help:

Get answers to all of your questions about our site, including logging in, adding items to your Cart, and checking out.

Frequently Asked Questions
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Technical Support:


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